House Call Doctor: What you should know


The house call doctor Home Doctor service offers professional and fully trained doctors who visit patients of a weekday evening, on weekends and during public holidays. Our home doctors deliver extensive care to ensure patients across Queensland and Northern New South Wales receive the medical care they require, when other clinics are closed. With our bulk bill option, those who have a Medicare or DVA card won’t face any out of pocket expenses.  




What you need to know
House Call Doctor provides extensive medical attention to patients in their home and our after-hours home doctor service operates 7 days a week:
·        Monday-Friday 6pm to 8am
·        Saturday after 12pm
·        24 hours on Sundays and Public Holidays
We only ask the important questions, so a doctor can come to you as soon as possible. When booking, have these details ready:
·        The patient’s full name and date of birth
·        The patient’s Medicare card or DVA Number (if the patient is not eligible for bulk billing, we will require credit card details)
·        The patient’s address and contact details
·        The patient’s regular GP or clinic, and
·        Any symptoms the patient is experiencing.
We pride ourselves on seeing 90% of patients within 3 hours of booking.

Our Home Doctors
House Call Doctor does not replace your normal GP. Our service is available to treat your illness or injuries when your regular GP is closed. Once your at-home appointment is finished, the home doctor will prepare a clinical report to send to your GP.
All our home doctors are fully registered with the Australian Health Practitioner Regulation Agency as required by the Australian Medical Board. The House Call Doctor service operates to the standards of the Royal Australian College of General Practitioners.

When to book
If you’re unsure whether to see a doctor or visit an emergency department, we have put together some guidelines. If the patient’s condition is life threatening, if they are having difficulty breathing or they’re experiencing chest pains, dial 000 and request an ambulance immediately.
If the condition is severe or requires immediate attention, visit your nearest emergency department.
For any non-life-threatening conditions, a home doctor can provide the appropriate treatment. These include:
·        Physical injuries, for example sprains and strains
·        Fever
·        Headaches or migraines
·        Gastro
·        Common cold.

How to book
Check if there are home doctors servicing your area at housecalldoctor.com.au.
There are three easy ways to book a visit from a home doctor. You can call 13 55 66, book online at housecalldoctor.com.au, or download our free mobile app. You can even request a fridge magnet, so a home doctor’s contact details are at the touch of your fingertips.